Contact information

Nuvoro (trade name) is operated by Metrify Solutions Pvt. Ltd.

Questions, complaints, or grievances regarding these policies or your orders should be sent to us at contact@nu-voro.in.

Metrify Solutions Pvt. Ltd.
Trading as: Nuvoro
Registered Office: C-75, Ground Floor, Kh No. 6/23/2, Qutub Vihar - 1, Raghu Vihar, DC Goyla, South-West Delhi - 110071
Email: contact@nu-voro.in
Phone: +91 8800203500
CIN: U62013DL2024PTC431232
GSTIN: 07AASCM1091J1Z2

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Consumer Protection Act, 2019, the Grievance Officer for Nuvoro can be reached at:

Name: Manya Singh
Designation: Manager - Operations
Email: contact@nu-voro.in
Phone: +91 8800203500
Address: C-75, Ground Floor, Kh No. 6/23/2, Qutub Vihar - 1, Raghu Vihar, DC Goyla, South-West Delhi - 110071

The Grievance Officer shall acknowledge receipt of any consumer complaint within 48 hours and redress the complaint within one month from the date of receipt.